Customer Care training and fleet adoption

Customer Care

At Viatec, we are deeply committed to providing exceptional customer care. We believe in building strong and lasting partnerships, and that means being responsive, proactive, and transparent in our communication. We stand behind our electrification products and our customer care team is dedicated to helping you utilize them to the fullest potential.

Viatec Customer Portal

The hub for Viatec Product Support

• operator’s manual
• training videos
• preventative maintenance guide
• installation support
• parts request
• troubleshooting
• warranty claims
• direct contact to our dedicated customer care team

Customer Care Team