Customer Service Training
and Fleet adoption

Customer Care

At Viatec, we are deeply committed to providing exceptional customer care. We believe in building strong and lasting partnerships, and that means being responsive, proactive, and transparent in our communication. We stand behind our electrification products and our customer care team is dedicated to helping you utilize them to the fullest potential.

 

Viatec Customer Service

The hub for Viatec Product Support

  • operator’s manual
  • training videos
  • preventative maintenance guide
  • installation support
  • parts request
  • troubleshooting
  • warranty claims
  • direct contact to our dedicated customer care team
 

Customer Care Team

Mac James

Documentation & Training Manager
customer service epto

Brooks Childress

Account Manager